JAYCOMELBOURNE
NHTSA vehicle recall lookup

2020 JAYCO MELBOURNE recalls

There are 7 NHTSA recall campaigns associated with this vehicle configuration.

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Live NHTSA dataVehicle taxonomy resolved as JAYCO MELBOURNE.
NHTSA recall campaigns7
NHTSA consumer complaints1
Primary sourceNHTSA
Most-mentioned components
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS · 1ELECTRICAL SYSTEM:WIRING · 1VISIBILITY:GLASS, SIDE/REAR · 1EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · 1POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL · 1ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 1VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR · 1
Campaign 20V388000

Structure › Frame And Members › Underbody Shields

Feb 7, 2020
Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Risk

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

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Campaign 20V468000

Electrical System › Wiring

Oct 8, 2020
Summary

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Risk

If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Remedy

Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

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Campaign 20V337000

Visibility › Glass, Side/Rear

Sep 6, 2020
Summary

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

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Campaign 20V327000

Equipment › Other › Owners/Service/Other Manual

May 6, 2020
Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Risk

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

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Campaign 23V081000

Power Train › Automatic Transmission › Internal › Park Pawl

Apr 2, 2024
Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

Risk

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

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Campaign 23V390000

Electrical System › Instrument Cluster/Panel

Jan 6, 2023
Summary

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.

Risk

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.

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Campaign 23V486000

Visibility › Defroster/Defogger/Hvac System › Fan/Motor

Feb 7, 2024
Summary

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

Risk

A wiring harness that overheats increases the risk of a fire.

Remedy

Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

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What should I do?

Review the remedy and manufacturer guidance for each campaign. Safety recall remedies are generally provided by manufacturers without charge when the vehicle is covered.

Model history

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