Safety consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Official remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Vehicle configurations connected to 20V468000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.