8Affected configurations shown666Potential units affected—Latest completion context
What can happen
Safety consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
What fixes it
Official remedy
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 20V327000
2021 JAYCO MELBOURNE PRESTIGEOpen vehicle record →2021 JAYCO MELBOURNEOpen vehicle record →2020 ENTEGRA QWESTOpen vehicle record →2020 JAYCO MELBOURNEOpen vehicle record →2020 JAYCO MELBOURNE PRESTIGEOpen vehicle record →2019 ENTEGRA QWESTOpen vehicle record →2019 JAYCO MELBOURNEOpen vehicle record →2019 JAYCO MELBOURNE PRESTIGEOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.