MERCEDES-BENZMetris
NHTSA vehicle recall lookup

2021 MERCEDES-BENZ Metris recalls

There are 7 NHTSA recall campaigns associated with this vehicle configuration.

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NHTSA recall campaigns7
NHTSA consumer complaintsUnavailable
Primary sourceNHTSA
Most-mentioned components
SEAT BELTS:REAR/OTHER:RETRACTOR · 1SEATS · 1SERVICE BRAKES, HYDRAULIC:FLUID · 1FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS · 1ELECTRICAL SYSTEM:SOFTWARE · 1FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP · 1EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT · 1
Campaign 21V513000

Seat Belts › Rear/Other › Retractor

Jul 7, 2021
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk

An unsecured child restraint system can increase the risk of injury during a crash.

Remedy

Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

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Campaign 21V106000

Seats

Nov 2, 2022
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.

Risk

An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.

Remedy

DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.

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Campaign 22V066000

Service Brakes, Hydraulic › Fluid

Aug 2, 2022
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

Risk

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

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Campaign 22V134000

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings

Aug 3, 2022
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

Risk

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

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Campaign 22V360000

Electrical System › Software

Aug 5, 2023
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

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Campaign 23V444000

Fuel System, Gasoline › Delivery › Fuel Pump

Feb 6, 2025
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Risk

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

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Campaign 25V463000

Equipment › Electrical › Infotainment › Video (Touch)Screen/Monitor/Unit

Nov 7, 2025
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

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Does this mean my vehicle has an open recall?

No. Year/make/model results show campaigns associated with this vehicle configuration. RecallSight can decode your VIN and build the research dossier here; NHTSA remains authoritative for whether a specific VIN has an unrepaired recall.

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What should I do?

Review the remedy and manufacturer guidance for each campaign. Safety recall remedies are generally provided by manufacturers without charge when the vehicle is covered.

Model history

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