JAYCOMelbourne Prestige
NHTSA vehicle recall lookup

2019 Jayco Melbourne Prestige recalls

There are 4 NHTSA recall campaigns associated with this vehicle configuration.

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Live NHTSA dataVehicle taxonomy resolved as Jayco Melbourne Prestige.
NHTSA recall campaigns4
NHTSA consumer complaints0
Primary sourceNHTSA
Most-mentioned components
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY · 1STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS · 1EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · 1POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL · 1
Campaign 19V845000

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Assembly

Jan 11, 2021
Summary

Jayco, Inc. (Jayco) is recalling certain 2018-2020 Melbourne Prestige motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.

Risk

If the LP tank dislodges while the motorhome is in transit, it can increase the risk of a crash with the ignition of the propane.

Remedy

Jayco has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903501.

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Campaign 20V388000

Structure › Frame And Members › Underbody Shields

Feb 7, 2020
Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Risk

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

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Campaign 20V327000

Equipment › Other › Owners/Service/Other Manual

May 6, 2020
Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Risk

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

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Campaign 23V081000

Power Train › Automatic Transmission › Internal › Park Pawl

Apr 2, 2024
Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

Risk

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

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What should I do?

Review the remedy and manufacturer guidance for each campaign. Safety recall remedies are generally provided by manufacturers without charge when the vehicle is covered.

Model history

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