MERCEDES BENZCls400
NHTSA vehicle recall lookup
2016 Mercedes Benz Cls400 recalls
There is 1 NHTSA recall campaign associated with this vehicle configuration.
Live source issuecomplaint data temporarily unavailable from NHTSA.
Most-mentioned components
COMMUNICATION · 1
Campaign 19V787000
Communication
Jan 11, 2019
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
Open campaign page →
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Does this mean my vehicle has an open recall?
No. Year/make/model results show campaigns associated with this vehicle configuration. RecallSight can decode your VIN and build the research dossier here; NHTSA remains authoritative for whether a specific VIN has an unrepaired recall.
Check a VIN on RecallSight →What should I do?
Review the remedy and manufacturer guidance for each campaign. Safety recall remedies are generally provided by manufacturers without charge when the vehicle is covered.
Model history
See every Mercedes Benz Cls400 model year
Browse all official vPIC model years, including years RecallSight has not indexed yet, then compare the evidence as each year is loaded.