165Affected configurations shown24,226Potential units affected78.4%Latest completion context
What can happen
Safety consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
What fixes it
Official remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2019-4
0.0%
2020-1
0.0%
2020-2
0.0%
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
Affected vehicles
Vehicle configurations connected to 19V787000
2017 MERCEDES-BENZ GLS450Open vehicle record →2017 MERCEDES-BENZ C300Open vehicle record →2017 MERCEDES-BENZ GLS550Open vehicle record →2017 MERCEDES-BENZ AMG GTOpen vehicle record →2017 MERCEDES-BENZ AMG GT SOpen vehicle record →2017 MERCEDES-BENZ S550Open vehicle record →2017 MERCEDES-BENZ AMG GLS63Open vehicle record →2017 MERCEDES-BENZ S63Open vehicle record →2017 MERCEDES-BENZ C63S AMGOpen vehicle record →2016 MERCEDES BENZ G63Open vehicle record →2016 MERCEDES BENZ SLK300Open vehicle record →2016 MERCEDES BENZ CLS400Open vehicle record →2016 MERCEDES BENZ S63Open vehicle record →2016 MERCEDES BENZ GL63Open vehicle record →2016 MERCEDES BENZ GL350Open vehicle record →2016 MERCEDES BENZ E400Open vehicle record →2016 MERCEDES BENZ E63Open vehicle record →2016 MERCEDES BENZ GL450Open vehicle record →2016 MERCEDES BENZ SL400Open vehicle record →2016 MERCEDES BENZ G550Open vehicle record →2016 MERCEDES BENZ E550Open vehicle record →2016 MERCEDES BENZ CLS550Open vehicle record →2016 MERCEDES BENZ CLS63SOpen vehicle record →2016 MERCEDES BENZ SL550Open vehicle record →2016 MERCEDES BENZ SL63 AMGOpen vehicle record →2016 MERCEDES BENZ SLK55 AMGOpen vehicle record →2016 MERCEDES BENZ C63S AMGOpen vehicle record →2016 MERCEDES BENZ E250Open vehicle record →2016 MERCEDES BENZ SLK350Open vehicle record →2016 MERCEDES BENZ B 250EOpen vehicle record →2016 MERCEDES-BENZ AMG GT SOpen vehicle record →2016 MERCEDES-BENZ AMG CLA45Open vehicle record →2016 MERCEDES-BENZ GLE450Open vehicle record →2016 MERCEDES-BENZ AMG GLE63Open vehicle record →2016 MERCEDES-BENZ CLA250Open vehicle record →2016 MERCEDES-BENZ C300Open vehicle record →2016 MERCEDES-BENZ C450Open vehicle record →2016 MERCEDES-BENZ AMG S65Open vehicle record →2016 MERCEDES-BENZ S550 4MATICOpen vehicle record →2016 MERCEDES-BENZ S550Open vehicle record →2016 MERCEDES-BENZ S600Open vehicle record →2016 MERCEDES-BENZ E350Open vehicle record →2016 MERCEDES-BENZ GLC300Open vehicle record →2016 MERCEDES-BENZ GLE300DOpen vehicle record →2016 MERCEDES-BENZ GLE400Open vehicle record →2016 MERCEDES-BENZ C350EOpen vehicle record →2016 MERCEDES-BENZ AMG GLA45Open vehicle record →2016 MERCEDES-BENZ GLE63SOpen vehicle record →2016 MERCEDES-BENZ AMG C63Open vehicle record →2016 MERCEDES-BENZ GLA 250Open vehicle record →2016 MERCEDES-BENZ GLE550EOpen vehicle record →2016 MERCEDES-BENZ GL550Open vehicle record →2016 MERCEDES-BENZ AMG G65Open vehicle record →2016 MERCEDES-BENZ GLE350Open vehicle record →2015 MERCEDES BENZ GL350Open vehicle record →2015 MERCEDES BENZ GL450Open vehicle record →2015 MERCEDES BENZ GL63Open vehicle record →2015 MERCEDES BENZ E250Open vehicle record →2015 MERCEDES BENZ GL550Open vehicle record →2015 MERCEDES BENZ GLK350Open vehicle record →2015 MERCEDES BENZ E400 HYBRIDOpen vehicle record →2015 MERCEDES BENZ CLS400Open vehicle record →2015 MERCEDES BENZ CLS550Open vehicle record →2015 MERCEDES BENZ B-CLASS ELECTRICOpen vehicle record →2015 MERCEDES BENZ ML350Open vehicle record →2015 MERCEDES BENZ ML400Open vehicle record →2015 MERCEDES BENZ C250Open vehicle record →2015 MERCEDES BENZ E400Open vehicle record →2015 MERCEDES BENZ E63Open vehicle record →2015 MERCEDES BENZ ML250Open vehicle record →2015 MERCEDES BENZ E550Open vehicle record →2015 MERCEDES BENZ G63Open vehicle record →2015 MERCEDES BENZ S63Open vehicle record →2015 MERCEDES BENZ SLK350Open vehicle record →2015 MERCEDES BENZ SL550Open vehicle record →2015 MERCEDES BENZ SL63Open vehicle record →2015 MERCEDES BENZ SL400Open vehicle record →2015 MERCEDES BENZ G550Open vehicle record →2015 MERCEDES BENZ CLS63SOpen vehicle record →2015 MERCEDES BENZ E63S AMGOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.