CHRYSLERPacifica Hybrid
NHTSA vehicle recall lookup

2017 Chrysler Pacifica Hybrid recalls

There are 5 NHTSA recall campaigns associated with this vehicle configuration.

Explore full safety analysis
Live source issuecomplaint data temporarily unavailable from NHTSA.
NHTSA recall campaigns5
NHTSA consumer complaintsUnavailable
Primary sourceNHTSA
Most-mentioned components
HYBRID PROPULSION SYSTEM · 2ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH · 1EQUIPMENT:OTHER:LABELS · 1HYBRID PROPULSION SYSTEM: INVERTER · 1
Campaign 18V740000

Hybrid Propulsion System

Jul 10, 2019
Summary

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

Risk

The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

Remedy

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.

Open campaign page →
Campaign 20V334000

Electrical System › Wiring › Interior/Under Dash

Sep 6, 2020
Summary

Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

Risk

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

Remedy

FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Open campaign page →
Campaign 17V375000

Equipment › Other › Labels

Jan 6, 2018
Summary

Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk

The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.

Open campaign page →
Campaign 17V371000

Hybrid Propulsion System › Inverter

Sep 6, 2017
Summary

Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.

Risk

A vehicle that suddenly cannot be driven, increases the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.

Open campaign page →
Campaign 22V077000

Hybrid Propulsion System

Nov 2, 2022
Summary

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.

Risk

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.

Open campaign page →

Does this mean my vehicle has an open recall?

No. Year/make/model results show campaigns associated with this vehicle configuration. RecallSight can decode your VIN and build the research dossier here; NHTSA remains authoritative for whether a specific VIN has an unrepaired recall.

Check a VIN on RecallSight →

What should I do?

Review the remedy and manufacturer guidance for each campaign. Safety recall remedies are generally provided by manufacturers without charge when the vehicle is covered.

Model history

See every Chrysler Pacifica Hybrid model year

Browse all official vPIC model years, including years RecallSight has not indexed yet, then compare the evidence as each year is loaded.

Open Chrysler Pacifica Hybrid model history →
Continue