21Affected configurations shown36,888Potential units affected70.6%Latest completion context
What can happen
Safety consequence
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
What fixes it
Official remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2015-1
0.0%
2015-2
0.0%
2015-3
0.0%
2015-4
0.0%
2016-1
0.0%
Affected vehicles
Vehicle configurations connected to 14V704000
2011 FORD CROWN VICTORIAOpen vehicle record →2011 LINCOLN TOWN CAROpen vehicle record →2011 MERCURY GRAND MARQUISOpen vehicle record →2010 FORD CROWN VICTORIAOpen vehicle record →2010 LINCOLN TOWN CAROpen vehicle record →2010 MERCURY GRAND MARQUISOpen vehicle record →2009 FORD CROWN VICTORIAOpen vehicle record →2009 LINCOLN TOWN CAROpen vehicle record →2009 MERCURY GRAND MARQUISOpen vehicle record →2008 FORD CROWN VICTORIAOpen vehicle record →2008 LINCOLN TOWN CAROpen vehicle record →2008 MERCURY GRAND MARQUISOpen vehicle record →2007 FORD CROWN VICTORIAOpen vehicle record →2007 LINCOLN TOWN CAROpen vehicle record →2007 MERCURY GRAND MARQUISOpen vehicle record →2006 FORD CROWN VICTORIAOpen vehicle record →2006 LINCOLN TOWN CAROpen vehicle record →2006 MERCURY GRAND MARQUISOpen vehicle record →2005 FORD CROWN VICTORIAOpen vehicle record →2005 LINCOLN TOWN CAROpen vehicle record →2005 MERCURY GRAND MARQUISOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.