Safety consequence
A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Official remedy
Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 25V686000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.