NHTSA recall campaign
25V356000
Equipment › Electrical › Infotainment › Video (Touch)Screen/Monitor/Unit
2Affected configurations shown41,376Potential units affected94.2%Latest completion context
What can happen
Safety consequence
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
What fixes it
Official remedy
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2025-2
0.0%
2025-3
0.0%
2025-4
0.0%
2026-1
0.0%
2026-2
0.0%
Affected vehicles
Vehicle configurations connected to 25V356000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.