16Affected configurations shown697Potential units affected71.7%Latest completion context
What can happen
Safety consequence
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
What fixes it
Official remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2025-1
0.0%
2025-2
0.0%
2025-3
0.0%
2025-4
0.0%
2026-1
0.0%
2026-2
0.0%
Affected vehicles
Vehicle configurations connected to 24V930000
2022 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2022 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2022 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2022 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 4500Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.