Safety consequence
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Official remedy
Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 24V659000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.