NHTSA recall campaign

24V659000

Latches/Locks/Linkages › Doors › Lock

Check my VIN
9Affected configurations shown134Potential units affected82.1%Latest completion context
ComponentLatches/Locks/Linkages › Doors › Lock
Report receivedSep 9, 2024
Investigations linked0
Indexed communications sampled0
What can happen

Safety consequence

The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

What fixes it

Official remedy

Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.

Recall lifecycle

Repair completion history

Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.

2024-4
0.0%
2025-1
0.0%
2025-2
0.0%
2025-3
0.0%
2025-4
0.0%
2026-1
0.0%
2026-2
0.0%
Affected vehicles

Vehicle configurations connected to 24V659000

Owner action

Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.

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