24Affected configurations shown3,739Potential units affected54.6%Latest completion context
What can happen
Safety consequence
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
What fixes it
Official remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2024-1
0.0%
2024-2
0.0%
2024-3
0.0%
2024-4
0.0%
2025-1
0.0%
2025-2
0.0%
2025-3
0.0%
2025-4
0.0%
Affected vehicles
Vehicle configurations connected to 23V875000
2021 FREIGHTLINER SPRINTER 4500Open vehicle record →2021 FREIGHTLINER SPRINTER 3500Open vehicle record →2021 FREIGHTLINER SPRINTER 1500Open vehicle record →2021 FREIGHTLINER SPRINTER 2500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2020 FREIGHTLINER SPRINTER 2500Open vehicle record →2020 FREIGHTLINER SPRINTER 1500Open vehicle record →2020 FREIGHTLINER SPRINTER 4500Open vehicle record →2020 FREIGHTLINER SPRINTER 3500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2019 FREIGHTLINER SPRINTER 1500Open vehicle record →2019 FREIGHTLINER SPRINTER 3500Open vehicle record →2019 FREIGHTLINER SPRINTER 4500Open vehicle record →2019 FREIGHTLINER SPRINTER 2500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 1500Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.