Safety consequence
Oil leaking onto the roadway may cause a road hazard for following traffic. Rear axle failure can result in a sudden loss of handling or drive power. Either of these conditions can increase the risk of a crash.
Official remedy
Owners are advised not to drive their vehicles until the repair has been performed. Towing to an authorized Mercedes-Benz dealer may be necessary. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on June 28, 2024, August 9, 2024, August 23, 2024, and September 25, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040012/050005. This recall expands and replaces previous recall number 22V-937. Vehicles previously repaired under recall 22V-937 will need to have the new remedy completed.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 23V851000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.