NHTSA recall campaign
23V669000
Structure › Emergency › Escape/Egress/Exit › Latching/Release System
11Affected configurations shown20,668Potential units affected66.5%Latest completion context
What can happen
Safety consequence
An emergency exit door opening unexpectedly can increase the risk of an injury.
What fixes it
Official remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2023-4
0.0%
2024-1
0.0%
2024-2
0.0%
2024-3
0.0%
2024-4
0.0%
2025-1
0.0%
2025-2
0.0%
2025-3
0.0%
Affected vehicles
Vehicle configurations connected to 23V669000
2024 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2024 THOMAS BUILT BUSES SAF-T-LINER C2 JOLEYOpen vehicle record →2023 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2023 THOMAS BUILT BUSES SAF-T-LINER C2 JOLEYOpen vehicle record →2022 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2022 THOMAS BUILT BUSES SAF-T-LINER C2 JOLEYOpen vehicle record →2021 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2021 THOMAS BUILT BUSES SAF-T-LINER C2 JOULEYOpen vehicle record →2020 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2020 THOMAS BUILT BUSES SAF-T-LINER C2 JOULEYOpen vehicle record →2019 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.