7Affected configurations shown8,281Potential units affected97.0%Latest completion context
What can happen
Safety consequence
A loss of drive power can increase the risk of a crash.
What fixes it
Official remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2023-3
0.0%
2023-4
0.0%
2024-1
0.0%
2024-2
0.0%
2024-3
0.0%
2024-4
0.0%
2025-1
0.0%
2025-2
0.0%
2025-3
0.0%
Affected vehicles
Vehicle configurations connected to 23V405000
2023 MERCEDES-BENZ EQS580Open vehicle record →2023 MERCEDES-BENZ AMG EQEOpen vehicle record →2023 MERCEDES-BENZ AMG EQSOpen vehicle record →2023 MERCEDES-BENZ EQS450Open vehicle record →2022 MERCEDES-BENZ EQS450Open vehicle record →2022 MERCEDES-BENZ EQS580Open vehicle record →2022 MERCEDES-BENZ AMG EQSOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.