1Affected configurations shown235Potential units affected98.7%Latest completion context
What can happen
Safety consequence
A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.
What fixes it
Official remedy
Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2023-2
0.0%
2023-3
0.0%
2023-4
0.0%
2024-1
0.0%
2024-2
0.0%
2024-3
0.0%
2024-4
0.0%
2025-1
0.0%
Affected vehicles
Vehicle configurations connected to 23V253000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.