28Affected configurations shown6,857Potential units affected80.1%Latest completion context
What can happen
Safety consequence
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
What fixes it
Official remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2023-2
0.0%
2023-3
0.0%
2023-4
0.0%
2024-1
0.0%
2024-2
0.0%
2024-3
0.0%
2024-4
0.0%
2025-1
0.0%
Affected vehicles
Vehicle configurations connected to 23V204000
2022 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2022 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2022 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2022 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2021 FREIGHTLINER SPRINTER 3500Open vehicle record →2021 FREIGHTLINER SPRINTER 2500Open vehicle record →2021 FREIGHTLINER SPRINTER 1500Open vehicle record →2021 FREIGHTLINER SPRINTER 4500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2021 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2020 FREIGHTLINER SPRINTER 3500Open vehicle record →2020 FREIGHTLINER SPRINTER 4500Open vehicle record →2020 FREIGHTLINER SPRINTER 2500Open vehicle record →2020 FREIGHTLINER SPRINTER 1500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2020 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2019 FREIGHTLINER SPRINTER 4500Open vehicle record →2019 FREIGHTLINER SPRINTER 1500Open vehicle record →2019 FREIGHTLINER SPRINTER 3500Open vehicle record →2019 FREIGHTLINER SPRINTER 2500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 1500Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.