13Affected configurations shown61,450Potential units affected88.0%Latest completion context
What can happen
Safety consequence
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
What fixes it
Official remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2023-2
0.0%
2023-3
0.0%
2023-4
0.0%
2024-1
0.0%
2024-2
0.0%
2024-3
0.0%
2024-4
0.0%
2025-1
0.0%
Affected vehicles
Vehicle configurations connected to 23V177000
2021 MERCEDES-BENZ AMG GLS63Open vehicle record →2021 MERCEDES-BENZ MAYBACH GLS600Open vehicle record →2021 MERCEDES-BENZ GLS450Open vehicle record →2021 MERCEDES-BENZ GLS580Open vehicle record →2021 MERCEDES-BENZ AMG GLE53Open vehicle record →2021 MERCEDES-BENZ AMG GLE63Open vehicle record →2021 MERCEDES-BENZ GLE 350Open vehicle record →2021 MERCEDES-BENZ GLE 450Open vehicle record →2020 MERCEDES-BENZ GLS 450Open vehicle record →2020 MERCEDES-BENZ GLS 580Open vehicle record →2020 MERCEDES-BENZ GLE 580Open vehicle record →2020 MERCEDES-BENZ GLE 350Open vehicle record →2020 MERCEDES-BENZ GLE 450Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.