2Affected configurations shown1,651Potential units affected77.8%Latest completion context
What can happen
Safety consequence
A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver, increasing the risk of a crash.
What fixes it
Official remedy
The SYNC module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C05.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2023-4
0.0%
2024-1
0.0%
2024-2
0.0%
2024-3
0.0%
2024-4
0.0%
2025-1
0.0%
2025-2
0.0%
2025-3
0.0%
Affected vehicles
Vehicle configurations connected to 23V165000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.