138Affected configurations shown242,722Potential units affected90.6%Latest completion context
What can happen
Safety consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
What fixes it
Official remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2022-3
0.0%
2022-4
0.0%
2023-1
0.0%
2023-2
0.0%
2023-3
0.0%
2023-4
0.0%
2024-1
0.0%
2024-2
0.0%
2024-3
0.0%
2024-4
0.0%
2025-1
0.0%
2025-2
0.0%
2025-3
0.0%
2025-4
0.0%
2026-1
0.0%
2026-2
0.0%
Affected vehicles
Vehicle configurations connected to 22V365000
2022 MERCEDES-BENZ AMG GLE53Open vehicle record →2022 MERCEDES-BENZ GLS 450Open vehicle record →2022 MERCEDES-BENZ GLE 350Open vehicle record →2022 MERCEDES-BENZ CLS 450Open vehicle record →2022 MERCEDES-BENZ GLE 450Open vehicle record →2021 MERCEDES-BENZ AMG GLA45Open vehicle record →2021 MERCEDES-BENZ AMG GLC43Open vehicle record →2021 MERCEDES-BENZ AMG GLA35Open vehicle record →2021 MERCEDES-BENZ AMG C43Open vehicle record →2021 MERCEDES-BENZ AMG CLA45Open vehicle record →2021 MERCEDES-BENZ AMG GTOpen vehicle record →2021 MERCEDES-BENZ AMG A35Open vehicle record →2021 MERCEDES-BENZ AMG E63Open vehicle record →2021 MERCEDES-BENZ AMG S63Open vehicle record →2021 MERCEDES-BENZ AMG CLS53Open vehicle record →2021 MERCEDES-BENZ GLS450Open vehicle record →2021 MERCEDES-BENZ GLS580Open vehicle record →2021 MERCEDES-BENZ AMG CLA35Open vehicle record →2021 MERCEDES-BENZ AMG GLB35Open vehicle record →2021 MERCEDES-BENZ AMG GLS63Open vehicle record →2021 MERCEDES-BENZ AMG E53Open vehicle record →2021 MERCEDES-BENZ AMG GLE53Open vehicle record →2021 MERCEDES-BENZ AMG GLE63Open vehicle record →2021 MERCEDES-BENZ AMG GT COpen vehicle record →2021 MERCEDES-BENZ AMG GLC63Open vehicle record →2021 MERCEDES-BENZ AMG C63Open vehicle record →2021 MERCEDES-BENZ AMG G63Open vehicle record →2021 MERCEDES-BENZ S 580Open vehicle record →2021 MERCEDES-BENZ E 350Open vehicle record →2021 MERCEDES-BENZ CLS 450Open vehicle record →2021 MERCEDES-BENZ C 300Open vehicle record →2021 MERCEDES-BENZ GLA 250Open vehicle record →2021 MERCEDES-BENZ G 550Open vehicle record →2021 MERCEDES-BENZ GLE 450Open vehicle record →2021 MERCEDES-BENZ CLA 250Open vehicle record →2021 MERCEDES-BENZ GLC 300Open vehicle record →2021 MERCEDES-BENZ S 500Open vehicle record →2021 MERCEDES-BENZ GLE 350Open vehicle record →2021 MERCEDES-BENZ GLB 250Open vehicle record →2021 MERCEDES-BENZ E 450Open vehicle record →2021 MERCEDES-BENZ GLE 580Open vehicle record →2021 MERCEDES-BENZ A 220Open vehicle record →2021 MERCEDES-MAYBACH GLS 600Open vehicle record →2020 MERCEDES-BENZ AMG E63Open vehicle record →2020 MERCEDES-BENZ AMG GLA45Open vehicle record →2020 MERCEDES-BENZ AMG A35Open vehicle record →2020 MERCEDES-BENZ AMG GLE63Open vehicle record →2020 MERCEDES-BENZ AMG GLC63Open vehicle record →2020 MERCEDES-BENZ AMG CLA35Open vehicle record →2020 MERCEDES-BENZ AMG CLS53Open vehicle record →2020 MERCEDES-BENZ AMG S63Open vehicle record →2020 MERCEDES-BENZ AMG C43Open vehicle record →2020 MERCEDES-BENZ AMG GT ROpen vehicle record →2020 MERCEDES-BENZ AMG GT COpen vehicle record →2020 MERCEDES-BENZ AMG CLA45Open vehicle record →2020 MERCEDES-BENZ AMG GTOpen vehicle record →2020 MERCEDES-BENZ AMG GLS63Open vehicle record →2020 MERCEDES-BENZ AMG E53Open vehicle record →2020 MERCEDES-BENZ AMG SLC43Open vehicle record →2020 MERCEDES-BENZ AMG G63Open vehicle record →2020 MERCEDES-BENZ AMG C63Open vehicle record →2020 MERCEDES-BENZ AMG GLC43Open vehicle record →2020 MERCEDES-BENZ GLC 350Open vehicle record →2020 MERCEDES-BENZ GLS 450Open vehicle record →2020 MERCEDES-BENZ GLC 300Open vehicle record →2020 MERCEDES-BENZ GLS 580Open vehicle record →2020 MERCEDES-BENZ S 560Open vehicle record →2020 MERCEDES-BENZ E 350Open vehicle record →2020 MERCEDES-BENZ E 450Open vehicle record →2020 MERCEDES-BENZ A 220Open vehicle record →2020 MERCEDES-BENZ G 550Open vehicle record →2020 MERCEDES-BENZ GLE 450Open vehicle record →2020 MERCEDES-BENZ SLC 300Open vehicle record →2020 MERCEDES-BENZ AMG S65Open vehicle record →2020 MERCEDES-BENZ GLE 580Open vehicle record →2020 MERCEDES-BENZ SL 550Open vehicle record →2020 MERCEDES-BENZ S 450Open vehicle record →2020 MERCEDES-BENZ C 300Open vehicle record →2020 MERCEDES-BENZ GLA 250Open vehicle record →2020 MERCEDES-BENZ CLA 250Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.