NHTSA recall campaign

21V931000

Electrical System › Software

Check my VIN
4Affected configurations shown227Potential units affected97.4%Latest completion context
ComponentElectrical System › Software
Report receivedMay 11, 2023
Investigations linked0
Indexed communications sampled0
What can happen

Safety consequence

Driver distraction can increase the risk of a crash.

What fixes it

Official remedy

MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall lifecycle

Repair completion history

Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.

2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
2022-4
0.0%
2023-1
0.0%
2023-2
0.0%
2023-3
0.0%
2023-4
0.0%
Affected vehicles

Vehicle configurations connected to 21V931000

Owner action

Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.

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