NHTSA recall campaign
21V774000
Engine And Engine Cooling › Engine › Engine Control Module (Ecu/Ecm) › Software
8Affected configurations shown7,634Potential units affected68.7%Latest completion context
What can happen
Safety consequence
A loss of drive power increases the risk of a crash.
What fixes it
Official remedy
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
2022-4
0.0%
2023-1
0.0%
2023-2
0.0%
2023-3
0.0%
2023-4
0.0%
2024-1
0.0%
2024-2
0.0%
Affected vehicles
Vehicle configurations connected to 21V774000
2017 INFINITI QX60 HYBRIDOpen vehicle record →2016 INFINITI QX60 HYBRIDOpen vehicle record →2016 NISSAN MURANO HYBRIDOpen vehicle record →2015 INFINITI QX60 HYBRIDOpen vehicle record →2015 NISSAN PATHFINDER HYBRIDOpen vehicle record →2015 NISSAN MURANO HYBRIDOpen vehicle record →2014 INFINITI QX60 HYBRIDOpen vehicle record →2014 NISSAN PATHFINDER HYBRIDOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.