48Affected configurations shown343,191Potential units affected96.5%Latest completion context
What can happen
Safety consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
What fixes it
Official remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
2022-4
0.0%
2023-1
0.0%
2023-2
0.0%
2023-3
0.0%
2023-4
0.0%
Affected vehicles
Vehicle configurations connected to 21V354000
2021 MERCEDES-BENZ AMG GT63Open vehicle record →2021 MERCEDES-BENZ AMG GLB35Open vehicle record →2021 MERCEDES-BENZ AMG A35Open vehicle record →2021 MERCEDES-BENZ AMG GT53Open vehicle record →2021 MERCEDES-BENZ AMG GT43Open vehicle record →2021 MERCEDES-BENZ AMG GLC43Open vehicle record →2021 MERCEDES-BENZ AMG CLA45Open vehicle record →2021 MERCEDES-BENZ AMG CLA35Open vehicle record →2021 MERCEDES-BENZ AMG GLC63Open vehicle record →2021 MERCEDES-BENZ AMG CLS53Open vehicle record →2021 MERCEDES-BENZ AMG GT63SOpen vehicle record →2021 MERCEDES-BENZ AMG E53Open vehicle record →2021 MERCEDES-BENZ AMG GLE53Open vehicle record →2021 MERCEDES-BENZ AMG GLS63Open vehicle record →2021 MERCEDES-BENZ MAYBACH GLS600Open vehicle record →2021 MERCEDES-BENZ GLS450Open vehicle record →2021 MERCEDES-BENZ GLS580Open vehicle record →2021 MERCEDES-BENZ AMG GLA45Open vehicle record →2021 MERCEDES-BENZ AMG GLA35Open vehicle record →2021 MERCEDES-BENZ AMG E63SOpen vehicle record →2021 MERCEDES-BENZ A 220Open vehicle record →2021 MERCEDES-BENZ GLE 580Open vehicle record →2021 MERCEDES-BENZ GLE 350Open vehicle record →2021 MERCEDES-BENZ GLE 450Open vehicle record →2021 MERCEDES-BENZ GLC 300Open vehicle record →2021 MERCEDES-BENZ CLA 250Open vehicle record →2021 MERCEDES-BENZ GLA 250Open vehicle record →2021 MERCEDES-BENZ CLS 450Open vehicle record →2021 MERCEDES-BENZ E 350Open vehicle record →2021 MERCEDES-BENZ GLB 250Open vehicle record →2021 MERCEDES-BENZ E 450Open vehicle record →2021 MERCEDES-BENZ AMG GLE63 SOpen vehicle record →2020 MERCEDES-BENZ AMG CLA45Open vehicle record →2020 MERCEDES-BENZ AMG CLA35Open vehicle record →2020 MERCEDES-BENZ AMG A35Open vehicle record →2020 MERCEDES-BENZ AMG GLC63Open vehicle record →2020 MERCEDES-BENZ AMG GLC43Open vehicle record →2020 MERCEDES-BENZ GLC 350 EOpen vehicle record →2020 MERCEDES-BENZ GLS 450Open vehicle record →2020 MERCEDES-BENZ GLC 300Open vehicle record →2020 MERCEDES-BENZ GLS 580Open vehicle record →2020 MERCEDES-BENZ GLB 250Open vehicle record →2020 MERCEDES-BENZ A 220Open vehicle record →2020 MERCEDES-BENZ CLA 250Open vehicle record →2020 MERCEDES-BENZ GLE 350Open vehicle record →2020 MERCEDES-BENZ GLE 450Open vehicle record →2020 MERCEDES-BENZ GLE 580Open vehicle record →2019 MERCEDES-BENZ A 220Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.