2Affected configurations shown34,952Potential units affected99.3%Latest completion context
What can happen
Safety consequence
A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
What fixes it
Official remedy
Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C09.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
2022-4
0.0%
2023-1
0.0%
Affected vehicles
Vehicle configurations connected to 21V223000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.