23Affected configurations shown11,356Potential units affected53.1%Latest completion context
What can happen
Safety consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
What fixes it
Official remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
2022-4
0.0%
2023-1
0.0%
2023-2
0.0%
Affected vehicles
Vehicle configurations connected to 21V196000
2007 MERCEDES BENZ E320Open vehicle record →2007 MERCEDES BENZ E550Open vehicle record →2007 MERCEDES BENZ C230Open vehicle record →2007 MERCEDES BENZ C280Open vehicle record →2007 MERCEDES BENZ C350Open vehicle record →2007 MERCEDES BENZ CLK350Open vehicle record →2007 MERCEDES BENZ CLS550Open vehicle record →2007 MERCEDES BENZ CLK550Open vehicle record →2007 MERCEDES-BENZ E350Open vehicle record →2007 MERCEDES-BENZ AMG E63Open vehicle record →2007 MERCEDES-BENZ AMG CLS63Open vehicle record →2006 MERCEDES BENZ E320Open vehicle record →2006 MERCEDES BENZ E500Open vehicle record →2006 MERCEDES BENZ C230Open vehicle record →2006 MERCEDES BENZ C280Open vehicle record →2006 MERCEDES BENZ CLS500Open vehicle record →2006 MERCEDES BENZ C350Open vehicle record →2006 MERCEDES BENZ CLK350Open vehicle record →2006 MERCEDES BENZ CLK500Open vehicle record →2006 MERCEDES-BENZ E350Open vehicle record →2006 MERCEDES-BENZ AMG CLS55Open vehicle record →2006 MERCEDES-BENZ AMG E55Open vehicle record →2006 MERCEDES-BENZ AMG C55Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.