217Affected configurations shown1,292,258Potential units affected95.3%Latest completion context
What can happen
Safety consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
What fixes it
Official remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
2022-4
0.0%
2023-1
0.0%
2023-2
0.0%
2023-3
0.0%
2023-4
0.0%
Affected vehicles
Vehicle configurations connected to 21V058000
2021 MERCEDES-BENZ AMG GT63Open vehicle record →2021 MERCEDES-BENZ AMG GLB35Open vehicle record →2021 MERCEDES-BENZ AMG GT53Open vehicle record →2021 MERCEDES-BENZ AMG C43Open vehicle record →2021 MERCEDES-BENZ AMG S63Open vehicle record →2021 MERCEDES-BENZ AMG GT43Open vehicle record →2021 MERCEDES-BENZ AMG GLC43Open vehicle record →2021 MERCEDES-BENZ AMG CLA45Open vehicle record →2021 MERCEDES-BENZ AMG CLA35Open vehicle record →2021 MERCEDES-BENZ AMG GLC63Open vehicle record →2021 MERCEDES-BENZ AMG E53Open vehicle record →2021 MERCEDES-BENZ AMG E63Open vehicle record →2021 MERCEDES-BENZ AMG GLE63Open vehicle record →2021 MERCEDES-BENZ AMG GLE53Open vehicle record →2021 MERCEDES-BENZ AMG GLS63Open vehicle record →2021 MERCEDES-BENZ GLS450Open vehicle record →2021 MERCEDES-BENZ GLS580Open vehicle record →2021 MERCEDES-BENZ AMG GLA45Open vehicle record →2021 MERCEDES-BENZ AMG GLA35Open vehicle record →2021 MERCEDES-BENZ GLE 350 EOpen vehicle record →2021 MERCEDES-BENZ S 560Open vehicle record →2021 MERCEDES-BENZ GLE 350Open vehicle record →2021 MERCEDES-BENZ C 300Open vehicle record →2021 MERCEDES-BENZ GLE 450Open vehicle record →2021 MERCEDES-BENZ GLC 300Open vehicle record →2021 MERCEDES-BENZ CLA 250Open vehicle record →2021 MERCEDES-BENZ GLA 250Open vehicle record →2021 MERCEDES-BENZ CLS 450Open vehicle record →2021 MERCEDES-BENZ E 350Open vehicle record →2021 MERCEDES-BENZ GLB 250Open vehicle record →2021 MERCEDES-BENZ E 450Open vehicle record →2021 MERCEDES-BENZ E 350 EOpen vehicle record →2021 MERCEDES-MAYBACH GLS 600Open vehicle record →2020 MERCEDES-BENZ AMG SLC43Open vehicle record →2020 MERCEDES-BENZ AMG C63Open vehicle record →2020 MERCEDES-BENZ AMG CLA45Open vehicle record →2020 MERCEDES-BENZ AMG SL63Open vehicle record →2020 MERCEDES-BENZ AMG C43Open vehicle record →2020 MERCEDES-BENZ AMG E53Open vehicle record →2020 MERCEDES-BENZ AMG GLA45Open vehicle record →2020 MERCEDES-BENZ AMG CLA35Open vehicle record →2020 MERCEDES-BENZ AMG A35Open vehicle record →2020 MERCEDES-BENZ AMG CLS53Open vehicle record →2020 MERCEDES-BENZ AMG GLE63Open vehicle record →2020 MERCEDES-BENZ AMG GT63Open vehicle record →2020 MERCEDES-BENZ AMG GLC63Open vehicle record →2020 MERCEDES-BENZ AMG G63Open vehicle record →2020 MERCEDES-BENZ AMG GLC43Open vehicle record →2020 MERCEDES-BENZ AMG GT53Open vehicle record →2020 MERCEDES-BENZ AMG S63Open vehicle record →2020 MERCEDES-BENZ AMG GTOpen vehicle record →2020 MERCEDES-BENZ AMG GLS63Open vehicle record →2020 MERCEDES-BENZ AMG GT COpen vehicle record →2020 MERCEDES-BENZ AMG E63Open vehicle record →2020 MERCEDES-BENZ AMG GT ROpen vehicle record →2020 MERCEDES-BENZ GLC 350Open vehicle record →2020 MERCEDES-BENZ GLS 450Open vehicle record →2020 MERCEDES-BENZ GLC 300Open vehicle record →2020 MERCEDES-BENZ GLS 580Open vehicle record →2020 MERCEDES-BENZ C 350 EOpen vehicle record →2020 MERCEDES-BENZ G 550Open vehicle record →2020 MERCEDES-BENZ C 300Open vehicle record →2020 MERCEDES-BENZ SL 450Open vehicle record →2020 MERCEDES-BENZ GLB 250Open vehicle record →2020 MERCEDES-BENZ GLA 250Open vehicle record →2020 MERCEDES-BENZ A 220Open vehicle record →2020 MERCEDES-BENZ CLA 250Open vehicle record →2020 MERCEDES-BENZ GLE 350Open vehicle record →2020 MERCEDES-BENZ GLE 450Open vehicle record →2020 MERCEDES-BENZ E 350Open vehicle record →2020 MERCEDES-BENZ SLC 300Open vehicle record →2020 MERCEDES-BENZ CLS 450Open vehicle record →2020 MERCEDES-BENZ S 560Open vehicle record →2020 MERCEDES-BENZ S 560 EOpen vehicle record →2020 MERCEDES-BENZ E 450Open vehicle record →2020 MERCEDES-BENZ S 450Open vehicle record →2020 MERCEDES-BENZ SL 550Open vehicle record →2020 MERCEDES-BENZ GLE 580Open vehicle record →2020 MERCEDES-MAYBACH S 560Open vehicle record →2020 MERCEDES-MAYBACH S 650Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.