8Affected configurations shown103Potential units affected90.3%Latest completion context
What can happen
Safety consequence
If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing the risk of a crash and/or injury.
What fixes it
Official remedy
DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-862.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
Affected vehicles
Vehicle configurations connected to 20V539000
2021 FREIGHTLINER 114SDOpen vehicle record →2021 FREIGHTLINER 122SDOpen vehicle record →2021 WESTERN STAR 4700Open vehicle record →2021 WESTERN STAR 4900Open vehicle record →2020 FREIGHTLINER 122SDOpen vehicle record →2020 FREIGHTLINER 114SDOpen vehicle record →2020 WESTERN STAR 4900Open vehicle record →2020 WESTERN STAR 4700Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.