Safety consequence
An unlatched hood can open when driving above a certain speed, obstructing the driver's forward view and increasing the risk of a crash.
Official remedy
GM will notify owners, and dealers will update the software in the vehicle's Body Control Module to limit the vehicle speed to 26 mph when the hood is not completely closed and latched, free of charge. In addition, the operation of the hood release on the key fob will be modified to reduce the likelihood of inadvertent hood release actuations. Owners also may allow the vehicle to be remedied via an Over-The-Air (OTA) software update. The recall began September 24, 2020. Owners may contact GM customer service at 1-866-522-9559. GM's number for this recall is N202311160.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 20V489000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.