NHTSA recall campaign

20V489000

Electrical System › Software

Check my VIN
1Affected configurations shown7,071Potential units affected97.9%Latest completion context
ComponentElectrical System › Software
Report receivedJun 8, 2021
Investigations linked0
Indexed communications sampled0
What can happen

Safety consequence

An unlatched hood can open when driving above a certain speed, obstructing the driver's forward view and increasing the risk of a crash.

What fixes it

Official remedy

GM will notify owners, and dealers will update the software in the vehicle's Body Control Module to limit the vehicle speed to 26 mph when the hood is not completely closed and latched, free of charge. In addition, the operation of the hood release on the key fob will be modified to reduce the likelihood of inadvertent hood release actuations. Owners also may allow the vehicle to be remedied via an Over-The-Air (OTA) software update. The recall began September 24, 2020. Owners may contact GM customer service at 1-866-522-9559. GM's number for this recall is N202311160.

Recall lifecycle

Repair completion history

Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.

2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
Affected vehicles

Vehicle configurations connected to 20V489000

Owner action

Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.

Continue