Safety consequence
Water entering electrical components, can result in malfunctions of the supplemental restraint system (SRS), failure to start, activation of the limp-home mode while driving, and an impairment of other features, increasing the risk of injury or crash.
Official remedy
MBUSA will notify owners, and dealers will inspect the air conditioning drain hose installation, correcting it if necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070013.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 20V416000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.