NHTSA recall campaign

20V395000

Electrical System › Software

Check my VIN
12Affected configurations shown5,399Potential units affected97.2%Latest completion context
ComponentElectrical System › Software
Report receivedJun 7, 2020
Investigations linked0
Indexed communications sampled0
What can happen

Safety consequence

If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

What fixes it

Official remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.

Recall lifecycle

Repair completion history

Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.

2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
2022-3
0.0%
2022-4
0.0%
Affected vehicles

Vehicle configurations connected to 20V395000

Owner action

Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.

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