11Affected configurations shown7,979Potential units affected100.0%Latest completion context
What can happen
Safety consequence
Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.
What fixes it
Official remedy
DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
Affected vehicles
Vehicle configurations connected to 20V252000
2020 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2019 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2018 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2013 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2012 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2011 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2010 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.