8Affected configurations shown25Potential units affected100.0%Latest completion context
What can happen
Safety consequence
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
What fixes it
Official remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2020-2
0.0%
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
Affected vehicles
Vehicle configurations connected to 20V110000
2019 FREIGHTLINER SPRINTER 3500Open vehicle record →2019 FREIGHTLINER SPRINTER 2500Open vehicle record →2019 FREIGHTLINER SPRINTER 4500Open vehicle record →2019 FREIGHTLINER SPRINTER 1500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 4500Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.