3Affected configurations shown30Potential units affected83.3%Latest completion context
What can happen
Safety consequence
The loose bolts can become lodged in the starter, disabling the bus, resulting in an evacuation in an uncontrolled traffic situation, increasing the risk of an injury.
What fixes it
Official remedy
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. DTNA issued owners an interim notification on December 13, 2019. The recall began August 7, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-839.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
Affected vehicles
Vehicle configurations connected to 19V831000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.