Safety consequence
The damage to certain wires can impact safety features such as the side impact restraint system, the automatic unlocking of the door in the event of a crash, or the vehicle location in the event of an emergency call. These scenarios increases the risk of an injury in the event of a crash.
Official remedy
MBUSA will notify owners, and dealers will inspect, modify, or replace the front door wiring harness in the event damage has occurred, free of charge. The recall began March 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020021.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 19V820000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.