10Affected configurations shown2,725Potential units affected76.0%Latest completion context
What can happen
Safety consequence
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
What fixes it
Official remedy
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
Affected vehicles
Vehicle configurations connected to 19V792000
2020 WESTERN STAR 4900Open vehicle record →2020 WESTERN STAR 5700Open vehicle record →2019 WESTERN STAR 5700Open vehicle record →2019 WESTERN STAR 4900Open vehicle record →2018 WESTERN STAR 5700Open vehicle record →2018 WESTERN STAR 4900Open vehicle record →2017 WESTERN STAR 5700Open vehicle record →2017 WESTERN STAR 4900Open vehicle record →2016 WESTERN STAR 5700Open vehicle record →2016 WESTERN STAR 4900Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.