28Affected configurations shown53,528Potential units affected74.8%Latest completion context
What can happen
Safety consequence
The lack of impact absorption increases the risk of injury in the event of a crash.
What fixes it
Official remedy
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2020-2
0.0%
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
Affected vehicles
Vehicle configurations connected to 19V712000
2020 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2020 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2020 THOMAS BUILT BUSES MINOTOUROpen vehicle record →2020 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2019 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2019 THOMAS BUILT BUSES MINOTOUROpen vehicle record →2019 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2019 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2018 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2018 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2018 THOMAS BUILT BUSES MINOTOUROpen vehicle record →2018 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2017 THOMAS BUILT BUSES MINOTOUROpen vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2016 THOMAS BUILT BUSES MINOTOUROpen vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2015 THOMAS BUILT BUSES MINOTOUROpen vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2014 THOMAS BUILT BUSES MINOTOUROpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.