Safety consequence
Double gear engagement or transmission damage can cause the rear wheel to lock up, affecting the vehicle stability and increasing the risk of a crash.
Official remedy
BMW will notify owners, and dealers will replace the shift forks, the selector sleeve of 5th/6th gear and the gear wheel of 6th gear, free of charge. Interim letters notifying owners of the safety risk was mailed November 1, 2019. A second letter will be sent once the remedy is available. Owners may contact BMW customer service at 1-800-525-7417.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 19V692000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.