Safety consequence
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
Official remedy
E-One will notify owners, and a Hale dealer will replace the SmartFoam 6.5 12 volt system with SmartFoam 6.5 24 volt system and a voltage converter, free of charge. The recall began October 15, 2019. Owners may contact E-One customer service at 1-352-861-3612 or Hale at 1-800-533-3569.
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Vehicle configurations connected to 19V649000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.