16Affected configurations shown1,079Potential units affected73.5%Latest completion context
What can happen
Safety consequence
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
What fixes it
Official remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2020-1
0.0%
2020-2
0.0%
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
Affected vehicles
Vehicle configurations connected to 19V507000
2019 FREIGHTLINER SPRINTER 3500Open vehicle record →2019 FREIGHTLINER SPRINTER 2500Open vehicle record →2019 FREIGHTLINER SPRINTER 4500Open vehicle record →2019 FREIGHTLINER SPRINTER 1500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2019 MERCEDES-BENZ SPRINTER 4500Open vehicle record →2018 FREIGHTLINER SPRINTER 3500Open vehicle record →2018 FREIGHTLINER SPRINTER 2500Open vehicle record →2018 FREIGHTLINER SPRINTER 4500Open vehicle record →2018 FREIGHTLINER SPRINTER 1500Open vehicle record →2018 MERCEDES-BENZ SPRINTER 2500Open vehicle record →2018 MERCEDES-BENZ SPRINTER 3500Open vehicle record →2018 MERCEDES-BENZ SPRINTER 1500Open vehicle record →2018 MERCEDES-BENZ SPRINTER 4500Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.