17Affected configurations shown11,546Potential units affected87.2%Latest completion context
What can happen
Safety consequence
The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.
What fixes it
Official remedy
DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2019-3
0.0%
2019-4
0.0%
2020-1
0.0%
2020-2
0.0%
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
Affected vehicles
Vehicle configurations connected to 19V444000
2019 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2019 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2019 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2018 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2018 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2018 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER EFXOpen vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER HDXOpen vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2013 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2012 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2011 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2010 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.