6Affected configurations shown6,200Potential units affected93.4%Latest completion context
What can happen
Safety consequence
If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
What fixes it
Official remedy
Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2019-2
0.0%
2019-3
0.0%
2019-4
0.0%
2020-1
0.0%
2020-2
0.0%
2020-3
0.0%
Affected vehicles
Vehicle configurations connected to 18V910000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.