16Affected configurations shown6,373Potential units affected91.9%Latest completion context
What can happen
Safety consequence
A car that cannot be properly steered has an increased risk of a crash.
What fixes it
Official remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2019-3
0.0%
2019-4
0.0%
2020-1
0.0%
2020-2
0.0%
2020-3
0.0%
2020-4
0.0%
2021-1
0.0%
2021-2
0.0%
2021-3
0.0%
2021-4
0.0%
2022-1
0.0%
2022-2
0.0%
Affected vehicles
Vehicle configurations connected to 18V850000
2019 MERCEDES-BENZ AMG C63Open vehicle record →2019 MERCEDES-BENZ C 300Open vehicle record →2019 MERCEDES-BENZ C 350 EOpen vehicle record →2019 MERCEDES-BENZ E 450Open vehicle record →2019 MERCEDES-BENZ CLS 450Open vehicle record →2018 MERCEDES-BENZ AMG C63Open vehicle record →2018 MERCEDES-BENZ AMG C63SOpen vehicle record →2018 MERCEDES-BENZ C 300Open vehicle record →2018 MERCEDES-BENZ C 350 EOpen vehicle record →2018 MERCEDES-BENZ E 300Open vehicle record →2018 MERCEDES-BENZ E 400Open vehicle record →2017 MERCEDES-BENZ C300Open vehicle record →2017 MERCEDES-BENZ AMG C63Open vehicle record →2016 MERCEDES-BENZ C300Open vehicle record →2015 MERCEDES BENZ C63S AMGOpen vehicle record →2015 MERCEDES-BENZ C300Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.