16Affected configurations shown104,663Potential units affected93.0%Latest completion context
What can happen
Safety consequence
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
What fixes it
Official remedy
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2019-1
0.0%
2019-2
0.0%
2019-3
0.0%
2019-4
0.0%
2020-1
0.0%
2020-2
0.0%
Affected vehicles
Vehicle configurations connected to 18V838000
2019 MERCEDES-BENZ AMG GLC63Open vehicle record →2019 MERCEDES-BENZ AMG GLC43Open vehicle record →2019 MERCEDES-BENZ GLC350EOpen vehicle record →2019 MERCEDES-BENZ GLC 300Open vehicle record →2019 MERCEDES-BENZ AMG GLC63SOpen vehicle record →2018 MERCEDES BENZ C 300 4MATICOpen vehicle record →2018 MERCEDES-BENZ AMG GLC63Open vehicle record →2018 MERCEDES-BENZ AMG GLC43Open vehicle record →2018 MERCEDES-BENZ AMG C63Open vehicle record →2018 MERCEDES-BENZ AMG C63SOpen vehicle record →2018 MERCEDES-BENZ AMG C43Open vehicle record →2018 MERCEDES-BENZ GLC 350 EOpen vehicle record →2018 MERCEDES-BENZ GLC 300Open vehicle record →2018 MERCEDES-BENZ AMG GLC63SOpen vehicle record →2018 MERCEDES-BENZ C 300Open vehicle record →2018 MERCEDES-BENZ C 350 EOpen vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.