4Affected configurations shown169Potential units affected87.0%Latest completion context
What can happen
Safety consequence
If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
What fixes it
Official remedy
Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2018-4
0.0%
2019-1
0.0%
2019-2
0.0%
2019-3
0.0%
2019-4
0.0%
2020-1
0.0%
Affected vehicles
Vehicle configurations connected to 18V803000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.