5Affected configurations shown631Potential units affected—Latest completion context
What can happen
Safety consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
What fixes it
Official remedy
Navistar will notify owners, and IC Bus or Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 5, 2018. Owners may contact Navistar customer service at 1-800-448-7825.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
Latest reported completion: available in the live DOT record.
Affected vehicles
Vehicle configurations connected to 18V563000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.