6Affected configurations shown363,930Potential units affected35.9%Latest completion context
What can happen
Safety consequence
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
What fixes it
Official remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2017-4
0.0%
2018-1
0.0%
2018-2
0.0%
2018-3
0.0%
2018-4
0.0%
2019-1
0.0%
2019-2
0.0%
Affected vehicles
Vehicle configurations connected to 17V640000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.