14Affected configurations shown32Potential units affected28.1%Latest completion context
What can happen
Safety consequence
In the event of a crash, an unsecured wheelchair may increase the risk of injury.
What fixes it
Official remedy
DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2017-4
0.0%
2018-1
0.0%
2018-2
0.0%
2018-3
0.0%
2018-4
0.0%
2019-1
0.0%
2019-2
0.0%
2019-3
0.0%
Affected vehicles
Vehicle configurations connected to 17V454000
2018 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2017 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2016 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2015 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2014 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2013 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2012 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2011 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2010 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2009 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2008 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2007 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2006 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →2005 THOMAS BUILT BUSES SAF-T-LINER C2Open vehicle record →
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.