2Affected configurations shown768Potential units affected34.0%Latest completion context
What can happen
Safety consequence
If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.
What fixes it
Official remedy
GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.
Recall lifecycle
Repair completion history
Campaign-level completion reporting. This does not determine whether a particular VIN has been repaired.
2017-3
0.0%
2017-4
0.0%
2018-1
0.0%
2018-2
0.0%
2018-3
0.0%
2018-4
0.0%
Affected vehicles
Vehicle configurations connected to 17V404000
Owner action
Campaign pages describe the public recall record. To determine whether your specific vehicle has an unrepaired recall, use your VIN and verify the current status through NHTSA.